Troubleshooting & Support Videos

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Connecting Your Hearing Aids to Your Phone - iPhone

How to connect my hearing aids to my iPhone?

How to connect rechargeable hearing aids to the myPhonak app on iPhone

How to connect non-rechargeable hearing aids to the myPhonak app on iPhone

Connecting Your Hearing Aids to Your Phone - Android Smartphone

How to connect my hearing aids to Android?

How to connect rechargeable hearing aids to the myPhonak app on Android

How to connect non-rechargeable hearing aids to the myPhonak app on Android

Bluetooth

Troubleshooting myPhonak app Bluetooth settings on iPhone

Troubleshooting myPhonak app Bluetooth settings on Android

Wax Guard

How to change the CeruShield wax filter of the RIC receiver